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We advise using encrypted and reliable mobile internet connection. Wi-Fi) which is public or without password setting.

Avoid logging in Mobile Banking via wireless network (i.e.

Do not save or keep your password in a browser, and disable the "Auto-Complete" feature to prevent any third party from unauthorised access to your login information via the browser.

What should I be aware of when using Mobile Banking?

We have obtained the certificate issued by VeriSign, "Bank of China (Hong Kong) Ltd" for our Mobile Banking.

Have you obtained any security certification for your Mobile Banking?

To ensure secure transactions, please download BOCHK Mobile Application from official application stores or BOCHK website, to log in Mobile Banking.

How can I access and log in Mobile Banking? The session will be automatically disconnected after remaining inactive over a period of time to prevent unauthorised transaction. customers cannot log in the system at the same time using different mobile devices. The system is protected from duplicate access, i.e. Access is protected by personalised user name and password.

Company's website is protected with strong encryption (128-bit SSL).

suspicious pop up pages or a delay login, please stop the operation immediately.

If there is any abnormal operation, e.g.

Do not reproduce and install any suspicious Apps on your mobile devices.To ensure the search wording is correct and prevent from downloading any counterfeit Apps which is attached with phishing program / Trojan to steal the login information.If there are suspicious App for downloading, please do not log in and stop proceeding the download immediately.

Search "BOCHK中銀香港" (Bank of China (Hong Kong)) for free download of the Apps through the online App stores (Google Play, App Store and Huawei AppGallery).BOCHK - search “BOCHK > More > e-Banking Service > BOCHK Mobile Application” to download the Apps.Personal Mobile Banking provides various banking and securities services.How to download Personal Mobile Banking Apps?